97% Would Recommend

Ace Sports Clinic

4.89 Rating

12 Reviews

  Showing only 1 star reviews show all
Verified Customer

1- have a list of your prices on your website. How is this absent? I assumed it would be industry standard.

2- reduce prices. To what insurance is likely to cover. I would have...

Reply from staff:

Hi Neil,
Thanks for visiting us at Ace Sports Clinic.
We do have an online booking portal where you can book and we have complete transparency with our prices. As you have been into our...

Verified Customer

1- have a list of your prices on your website. How is this absent? I assumed it would be industry standard.

2- reduce prices. To what insurance is likely to cover. I would have...

Reply from staff:

Hi Neil,
Thanks for visiting us at Ace Sports Clinic.
We do have an online booking portal where you can book and we have complete transparency with our prices. As you have been into our...

Verified Customer

I have been to 3 physiotherapists. 2 very good ones have left ACE. The new one spent 30 minutes discussing and not assess my shoulders or very limited time

Not happy every time...

Verified Customer

I have been to 3 physiotherapists. 2 very good ones have left ACE. The new one spent 30 minutes discussing and not assess my shoulders or very limited time

Not happy every time...

Verified Customer

I was told two times I would get to use the trx machine for my neck and both times was hustled to come in and wasn’t able to use it. Was very unprofessional and insulting while a waste of money.

Verified Customer

I was told two times I would get to use the trx machine for my neck and both times was hustled to come in and wasn’t able to use it. Was very unprofessional and insulting while a waste of money.

Verified Customer

You charge to much..and you fired the best and only reason why I'd come there!

Reply from staff:

Thanks very much for your patronage. We are here help!

Verified Customer

You charge to much..and you fired the best and only reason why I'd come there!

Reply from staff:

Thanks very much for your patronage. We are here help!

HLT
Verified Customer

you should let the patient know when you are going to charge way above the regular visit fee. You should inform patient of any extra fees and have the patient decide whether to go ahead with the...

Reply from staff:

Thanks for your feedback - all our fees are fully transparent and are on display at our front desk.
The DRX Spinal decompression machine is an additional extra to a standard treatment purely...

HLT
Verified Customer

you should let the patient know when you are going to charge way above the regular visit fee. You should inform patient of any extra fees and have the patient decide whether to go ahead with the...

Reply from staff:

Thanks for your feedback - all our fees are fully transparent and are on display at our front desk.
The DRX Spinal decompression machine is an additional extra to a standard treatment purely...

Verified Customer

Access the problem instead of experimenting on my body. I ended up having more problems after my two sessions which were ridiculously over priced since my problem affected another area. I had to see...

Reply from staff:

Hi Gabrielle,
We certainly don't 'experiment' as you imply with anyone. We have highly qualified professionals who understand the body and treat with a holistic approach. It...

Verified Customer

Access the problem instead of experimenting on my body. I ended up having more problems after my two sessions which were ridiculously over priced since my problem affected another area. I had to see...

Reply from staff:

Hi Gabrielle,
We certainly don't 'experiment' as you imply with anyone. We have highly qualified professionals who understand the body and treat with a holistic approach. It...

Verified Customer

Price is not reasonable

Reply from staff:

We are invested in improving the health and wellness of our clients and providing the best experience possible. An out of pocket expense is customary as no insurance covers the full amount of any...

Verified Customer

Price is not reasonable

Reply from staff:

We are invested in improving the health and wellness of our clients and providing the best experience possible. An out of pocket expense is customary as no insurance covers the full amount of any...

Verified Customer

I believe you have a great service but it caters to high income earners and/or elite athletes. I was sad I couldn't return but the cost was just not feasible and is why I wouldn't...

Reply from staff:

We are glad you enjoyed your "great service" with us Sharlene. We are invested in improving the health and wellness of our clients and providing the best experience possible

Verified Customer

I believe you have a great service but it caters to high income earners and/or elite athletes. I was sad I couldn't return but the cost was just not feasible and is why I wouldn't...

Reply from staff:

We are glad you enjoyed your "great service" with us Sharlene. We are invested in improving the health and wellness of our clients and providing the best experience possible

Verified Customer

Great service
Gabriel Beer is the best masseuse in town but your fees are very high.
Lucky the rich folk who can enjoy his services.
It will take a while for both me and my...

Reply from staff:

Absolutely Paula, Gabriel is one of the best and most experienced Registered Massage Therapists.
He provides exceptional value and care for his clients and gets results, which why he has a...

Verified Customer

Great service
Gabriel Beer is the best masseuse in town but your fees are very high.
Lucky the rich folk who can enjoy his services.
It will take a while for both me and my...

Reply from staff:

Absolutely Paula, Gabriel is one of the best and most experienced Registered Massage Therapists.
He provides exceptional value and care for his clients and gets results, which why he has a...

Verified Customer

Love Gabriel and followed him to Ace. However I was shocked at the price of the 85 min massage... at $220 it’s $70 more than an eligible insurance submission. For a massage this feels like an...

Reply from staff:

Thanks for your feedback Jennifer. Our practitioners are highly trained health professionals who provide the highest value to our clients. Many of our team work with world class professional...

Verified Customer

Love Gabriel and followed him to Ace. However I was shocked at the price of the 85 min massage... at $220 it’s $70 more than an eligible insurance submission. For a massage this feels like an...

Reply from staff:

Thanks for your feedback Jennifer. Our practitioners are highly trained health professionals who provide the highest value to our clients. Many of our team work with world class professional...

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