My alarm went off at 8:35 am on Saturday, 2/16/19 and I received a call from an automated system Not a person. This could have been an emergency or life threatening. I am seriously considering... My alarm went off at 8:35 am on Saturday, 2/16/19 and I received a call from an automated system Not a person. This could have been an emergency or life threatening. I am seriously considering switching my service.