Service has been terrible since the day the sales guy walked out of our house. Equipment is outdated. We pay for a camera we don’t even use. Frankly the only reason we haven’t switched is because... Service has been terrible since the day the sales guy walked out of our house. Equipment is outdated. We pay for a camera we don’t even use. Frankly the only reason we haven’t switched is because of how difficult you have made it to get the equipment out of our house.