Terrible service. Service does not work and less than a year old. The service office was rude and told me they cannot do anyting to fix the problem because I did not buy an insurance plan. I asked... Terrible service. Service does not work and less than a year old. The service office was rude and told me they cannot do anyting to fix the problem because I did not buy an insurance plan. I asked to get out of the contrac but Ackerman told me to pay off the remaining 27 months of $950 and I can get out. I cannot wait to get out of this contract.