Although Vanessa got me set up in my new home, the process to get my old house system/account shut down was over a month long process that I was given the run around every time I tried to get answers... Although Vanessa got me set up in my new home, the process to get my old house system/account shut down was over a month long process that I was given the run around every time I tried to get answers and it wasted huge amounts of my time.