I have been a customer of ackerman for 5 years now. I wanted to cancel my subscription and you wouldn't let me cancel without paying 445 dollars after my 3 years are up because of a auto renewal... I have been a customer of ackerman for 5 years now. I wanted to cancel my subscription and you wouldn't let me cancel without paying 445 dollars after my 3 years are up because of a auto renewal clause of 1 year. I was neither provided an acknowledgement by you that my contract was going to be renewed for another year. 59.1-207.46 section 3 of the vrginia law says you have to provide an acknowledgement and way to cancel but I have received. I want to give you a notice of 1 year today and cancel, I have asked this question to the representative and even emailed him but no answer.