Someone should really call me when possible We have had countless problems and they are starting week number 6 installing our system and we are still having problems. My project manager Jeff... Someone should really call me when possible We have had countless problems and they are starting week number 6 installing our system and we are still having problems. My project manager Jeff Gohring has not communicated at all and has shown he has no concern for us as a customer. I regret using Ackerman 100% This has been the most frustrating thing I have dealt with in a long time. They must take their customer service lessons from the IRS or Comcast........