I was completely mislead on what I was signing on for. Of course the salesman is gone from the company. Amongst other things, my mother was supposed to receive a $200 credit (she was the person... I was completely mislead on what I was signing on for. Of course the salesman is gone from the company. Amongst other things, my mother was supposed to receive a $200 credit (she was the person who referred me to Ackerman). She never got anything. I am being charged about $20 a month more than what I was promised. All in all I am completely dissatisfied.