I have 2 accounts with your company,we had an issue with one of the accounts, and it took over 2 weeks to get a technician to come out, and when he did fixed it, 1 hour later the system malfunction.... I have 2 accounts with your company,we had an issue with one of the accounts, and it took over 2 weeks to get a technician to come out, and when he did fixed it, 1 hour later the system malfunction. You need better trained technician. Because it was faulty wiring done by the first technician who wired the system.