Customer service is terrible. I need to speak with high management about cancelling service because person on phone is old me i cant get out of my contract. But Ackerman has been in breech of... Customer service is terrible. I need to speak with high management about cancelling service because person on phone is old me i cant get out of my contract. But Ackerman has been in breech of contract on 3 separate occassion regarding my alarms going off. I am 💯 % unsatisfied. …@….…