The issue I had with your company, is that you couldn't get your equipment installed in a timely manner. I signed up for your service, but couldn't get scheduled for installation until... The issue I had with your company, is that you couldn't get your equipment installed in a timely manner. I signed up for your service, but couldn't get scheduled for installation until about 2 weeks out, because of overbooking. To me, this is not the impression you would want to make on a new customer, so I cancelled my service.