I've had 2 events where Ive never received a phone calls/voicemails from Ackerman rep and I have Looked on my call logs and proof of absence of calls. No one at Ackerman believes me. They all... I've had 2 events where Ive never received a phone calls/voicemails from Ackerman rep and I have Looked on my call logs and proof of absence of calls. No one at Ackerman believes me. They all say their system is perfect and blame Honeycomb (for their app not working properly) and ATT (for my calls not showing up/for me not receiving calls). My alarm system even automatically sent a duress signal from my house when no one was home and they can't figure out what caused it. So I guess the only reason is either I'm lying and making … up or there's a ghost in my house trying to get saved. Apparently, Ackerman is always right, their system is perfect and all the proof I have is insubstantial.