Better communication, better customer service. Not lie to new customers.. Deliver what is promised. Not charge for services not rendered... Not sign people into 5 yr deal, when they've asked for... Better communication, better customer service. Not lie to new customers.. Deliver what is promised. Not charge for services not rendered... Not sign people into 5 yr deal, when they've asked for 3...... I could go on, but why bother. Im locked in...