You've been making appointment for me wrongly when I've never called to make an appointment. Then I get three calls reminding me of an appointment I've never made. Then your guy... You've been making appointment for me wrongly when I've never called to make an appointment. Then I get three calls reminding me of an appointment I've never made. Then your guy actually shows up on my door and I have to tell him 'there's nothing wrong and i've never made an appointment'. This has happened 3 times already. They tell me they'll fix it but apparently its not fixed yet. I'll know if and when this happens again. Hope not.