Provide better and more comprehensive customer support and training in use of system during set up. Still cannot use app to connect to system. Should have been something sales person or technician... Provide better and more comprehensive customer support and training in use of system during set up. Still cannot use app to connect to system. Should have been something sales person or technician helped me transfer from old house. Clearly not same company we initially signed up with years ago. Looking forward to end of contract to shop for other options.