I reached out to him regarding promotion after I signed and never heard back from him. I called the customer care number and they referred me back to my sales rep. I’ve had issues with my honeywell... I reached out to him regarding promotion after I signed and never heard back from him. I called the customer care number and they referred me back to my sales rep. I’ve had issues with my honeywell doorbell and someone came out to look at it but the same issues are happening again and I just don’t have time to continually call for support.