I signed a 5 year contract...talk about buyers remorse. your system pieces are faulty and not reliable. your call center/monitoring folks are only helpful to a point; everyone's first recourse... I signed a 5 year contract...talk about buyers remorse. your system pieces are faulty and not reliable. your call center/monitoring folks are only helpful to a point; everyone's first recourse is to have a service tech come out to our house.