There was a pretty steep learning curve, and a lot of caveats for what we were able to do. Looking better now that we're up and running collecting data, so I'm excited to see that score go...
90% Would Recommend
Would
Recommend
90%
NPS software to help your business deliver great customer experiences and accelerate growth.
There was a pretty steep learning curve, and a lot of caveats for what we were able to do. Looking better now that we're up and running collecting data, so I'm excited to see that score go...
Product is extremely expensive. We're looking for an alternative.
- the reporting is one of the main selling features and we've found it to be a bit clunky
- convoluted workflows to edit responders
Does not integrate wth NetSuite. Has poor workflow/alearts/actions