This score is based on poor communication. Slow response time, not reading the details of my email so having to repeatedly ask the same questions. Excuses given for delays which turned out to be... This score is based on poor communication. Slow response time, not reading the details of my email so having to repeatedly ask the same questions. Excuses given for delays which turned out to be obviously false later.
I actually contemplated cancelling the order at one stage because I thought it was a scam. I have not received the product yet so I will be very interested to see if it meets my expectations.