I have had to follow up customer service consultants multiple times for orders.
Seem to only be getting less reliable.
89% Would Recommend
Would
Recommend
89%
I have had to follow up customer service consultants multiple times for orders.
Seem to only be getting less reliable.
had to chase order to get entered and delivered, not Jaybros normal standard
I received an email from Jaybro asking for my winter uniform order. Great - thank you for the reminder. I received 2 different quotes after I placed my order - the first quote was way off what I...
This score is based on poor communication. Slow response time, not reading the details of my email so having to repeatedly ask the same questions. Excuses given for delays which turned out to be...
Delivery of product took to long; Keep on promising but delivery date kept on shifting out. Took 3-4 weeks longer to get the product. And had to keep on following up.
Pay more attention to the request. You did a great job of supplying the product and responding to our urgent need until the transporter was selected. We had an urgent need for these signs and...
Delivery was held up on your end as our account was on hold. I still don't have the product this was fixed Friday? I have now let my customer down.
Delivery was 2 days late
the delay in receiving the products I ordered
When you inform a client that the product is going to be delivered that week stick with it, or say not sure at the moment. Item was supposed to be here a few week ago, still hasn't arrived