Instead of a few days to get from Auckland to Chch, my order took a week. And I had already received this survey request from you about it, but I had heard nothing. I had to ring twice at least to... Instead of a few days to get from Auckland to Chch, my order took a week. And I had already received this survey request from you about it, but I had heard nothing. I had to ring twice at least to find out what had happened to my order. And then they finally notified me that my order had arrived at the Chch store.