It was such a please to work with Mr Chapman he was involved, knowledgeable, has excellent follow through..it was a pleasure working with him. He made it so easy to solidify our decision to upgrade... It was such a please to work with Mr Chapman he was involved, knowledgeable, has excellent follow through..it was a pleasure working with him. He made it so easy to solidify our decision to upgrade our system and continue service. Looking forward to another 17 years of service!