53% Would Recommend

Ackerman Security

3.31 Rating

www.ackermansecurity.com/

124 Reviews

  Showing only 2 star reviews show all
Verified Customer

Respond. It is so hard to get customer service. I have called and even requested a response via text. No one responds!

Verified Customer

Respond. It is so hard to get customer service. I have called and even requested a response via text. No one responds!

Verified Customer

I was promised a video alarm bell as part of my installation. I never heard back from my sales agent. Name is Kevin Johnson. He said at that time the video alarm bells were not in stock due to Mr...

Verified Customer

I was promised a video alarm bell as part of my installation. I never heard back from my sales agent. Name is Kevin Johnson. He said at that time the video alarm bells were not in stock due to Mr...

Verified Customer

improve website - as an example, trying to login, forgot my password, very weak recovery - I can't send a reset to my email, tried to call ackerman as instructed, but of course they close at 5:00

Verified Customer

improve website - as an example, trying to login, forgot my password, very weak recovery - I can't send a reset to my email, tried to call ackerman as instructed, but of course they close at 5:00

Verified Customer

I have personal and commercial accounts with Ackerman. I dissolved the commercial business and took for granted that when I called to cancel last May, 2018 that it was taken care of. I noticed that...

Verified Customer

I have personal and commercial accounts with Ackerman. I dissolved the commercial business and took for granted that when I called to cancel last May, 2018 that it was taken care of. I noticed that...

Verified Customer

Give people what you say you're going to give them. I didn't receive the Alexa when the promo was going on and was told I would get one. Signed up to get the ring door bell after months of...

Verified Customer

Give people what you say you're going to give them. I didn't receive the Alexa when the promo was going on and was told I would get one. Signed up to get the ring door bell after months of...

Verified Customer

Unorganized, as well as maybe need more customer service/ reponse agents. My home alarm has been set off twice and they ( Ackerman) didn’t call or notify us. When we called in to ask they said they...

Verified Customer

Unorganized, as well as maybe need more customer service/ reponse agents. My home alarm has been set off twice and they ( Ackerman) didn’t call or notify us. When we called in to ask they said they...

Verified Customer

My alarm went off last night. Took almost 6 minutes to call and check if everything is ok. That’s in unacceptable

Verified Customer

My alarm went off last night. Took almost 6 minutes to call and check if everything is ok. That’s in unacceptable

Verified Customer

Your system is no longer operational. I spoke to a representative about this and the "fix" is to upgrade. If it won't work now why would I upgrade only to repeat this problem.

Verified Customer

Your system is no longer operational. I spoke to a representative about this and the "fix" is to upgrade. If it won't work now why would I upgrade only to repeat this problem.

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