Get people to be available around the clock. I was stuck out of my home one evening and their wasn’t anyone available to speak to regarding entering my home options. Just in case. Also reps take...
Get people to be available around the clock. I was stuck out of my home one evening and their wasn’t anyone available to speak to regarding entering my home options. Just in case. Also reps take...
Caring about long time customers and being loyal to them as they are to you all.
My keypad has been beeping for months and you all have not been able to fix it despite charging me the service fee when someone came to look at it.
I haven’t turned my service on in a while because some of the batteries are out on the door and window contacts and I always get an error message. Ackerman could proactively reach out to...
lower your monthlyrates for customers who have been with you for a while or make some of the promotions you offer available to existing customers. Tired of hearing of special deals, but they are not...
Monthly service is to expensive and to much for cameras.
When I ask you not to send a specific technician to my home, THAT'S WHAT I MEAN! Also when I ask you for the total price a service call will be. I WANT THE TOTAL PRICE!
A lot of new home online wireless monitoring services for under $15 per month after initial set up, Ackerman options seems outdated compare to todays standards.
I have two locations and they charge me two different prices and I’ve been with this company for years. It is sad
Last winter our alarm was off for days and we never even received a call. The outage was due to something proprietary to Ackerman losing battery or power....we called and tried to get someone out...