None of your staff wear Ackerman uniforms or voluntarily offer ID to validate that they are from Ackerman when they visit our home - your service technician had to be encouraged to wear ‘booties’... None of your staff wear Ackerman uniforms or voluntarily offer ID to validate that they are from Ackerman when they visit our home - your service technician had to be encouraged to wear ‘booties’ to protect our floors and none of the existing equipment has been updated to reflect the Ackerman brand labeling versus the old ADT branding. Clearly Ackerman employees don’t seem proud to highlight your brand image. If your people don’t value the brand - why should I?