Give people what you say you're going to give them. I didn't receive the Alexa when the promo was going on and was told I would get one. Signed up to get the ring door bell after months of... Give people what you say you're going to give them. I didn't receive the Alexa when the promo was going on and was told I would get one. Signed up to get the ring door bell after months of paying for the service and still not received the ring door bell the gave me a generic brand that didn't work after having it for a couple months not working a check was sent out to check it and said it was broken and needed a new one and I never received it finally ended up canceling the doorbell service after my contract is up so do you all I plan on finding a new provider