My security keypad has not worked for months. I stopped calling for Ackerman technicians to fix it, because each time I was charged an exorbitant amount and the keypad would malfunction again within... My security keypad has not worked for months. I stopped calling for Ackerman technicians to fix it, because each time I was charged an exorbitant amount and the keypad would malfunction again within a matter of days. I am waiting for my contract to expire in June, and then I will RUN from Ackerman.