Your service is good but there are so many options now days. You over charged us for equipment and we were in a 3 year contract, shame on me! I called and asked for you to amend our rate to something... Your service is good but there are so many options now days. You over charged us for equipment and we were in a 3 year contract, shame on me! I called and asked for you to amend our rate to something more competitive. Your advertising of 20 a month is misleading. No one has a basic system, anymore. We will be leaving you as soon as the contract is over.