Provide better service. Your salesman was at my house on 12/21, took $133.43 from my bank acct for install sched 12/ 23. Installer John claimed the order was incorrect and would need to speak with... Provide better service. Your salesman was at my house on 12/21, took $133.43 from my bank acct for install sched 12/ 23. Installer John claimed the order was incorrect and would need to speak with salesman. That was 10 days ago, I have not heard a word from Ackerman. No install, no service and not a word from this awful company. I expect to have my money returned to me. I will not do business with Ackerman. It is clear to me that you donot care about your customers.