We had ADT taken out after hearing about your company & response times. We had a break in at our home & were very uncomfortable. Twice we have been told, after we contacted your company,... We had ADT taken out after hearing about your company & response times. We had a break in at our home & were very uncomfortable. Twice we have been told, after we contacted your company, that our system was not reporting to you. TWICE! We are counting on the system working all of the time as we are still uneasy after the break in. How do we know if when we set the alarm that it is not reporting to you. After the last instance we did have a technician come in who changed out some equipment. Hopefully we will not have the NOT REPORTING issue again. But, we are still not sure how we would even know.